Privacy Policy

Last Updated: May 22, 2026

1. Introduction

LifeSuccess.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lifesuccess.ai) or use our platform, AI agents, and related services.

This policy applies to all users of our platform, including:

  • Coaches: Professionals who create accounts to build digital twins and host programs
  • Clients or Students: Individuals who subscribe to or interact with a Coach's digital twin or content
  • Visitors: Anyone who browses our public-facing website

By accessing or using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you, known as Personal Information. The types of data we collect depend entirely on how you interact with our platform.

User Type Data Collected
All Users

Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs.

Visitor Identification Data: Through tools like SiteID.ai, we may collect B2B intent data and professional contact information (name, email, job title, employer) using deterministic matching and public records when you visit our site.

Coaches

Account & Profile Data: Name, email address, password, coaching niche, billing address, and payment information (processed securely by Stripe).

Training Materials: Documents, PDFs, videos, and text files you upload to train your AI digital twin.

Voice Samples: Audio files (MP3, WAV) uploaded to clone your voice for your AI agent.

Public Profile: Information you choose to make public, such as your bio, URLs, and program details.

Clients / Students

Account Data: Name, email address, password, and payment information.

AI Interaction Data: Transcripts, chat logs, voice recordings, and metadata from your conversations with AI digital twins on the platform.

Learning Data: Course progress, module completion, assessment scores, and program engagement metrics.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes creating accounts, processing payments, hosting digital twins, and delivering coaching content. We analyze usage trends to fix bugs and enhance the user experience across the platform.

Additionally, we use this data to communicate with you regarding administrative updates, billing notices, and marketing communications (which you can opt out of at any time). For marketing purposes, we utilize visitor identification technology to identify anonymous website visitors and generate B2B leads. Finally, we process data to ensure the security of our platform, detect fraud, and prevent unauthorized access.

4. AI Data Handling and Privacy

We understand that Coaches trust us with their proprietary intellectual property, and Clients trust us with their personal coaching conversations. Protecting this data is our highest priority.

All training materials, voice samples, and documents uploaded by a Coach are strictly siloed. They are used exclusively to power that specific Coach's AI digital twin. We do NOT sell your training materials, voice samples, or AI chat transcripts.

Furthermore, we do NOT use your data to train third-party foundational AI models (such as those owned by OpenAI, Anthropic, or Google).

Confidential Conversations: Conversations between a Client and an AI agent are highly confidential. These interaction transcripts are only accessible to the Client and the specific Coach whose agent they are interacting with.

5. Data Security Standards

We implement enterprise-grade technical and organizational measures to protect your Personal Information.

Encryption

All data is encrypted in transit using TLS 1.2 or higher, and at rest using AES-256 encryption.

Access Controls

Role-Based Access Control (RBAC) and Multi-Factor Authentication (MFA) for all administrative access.

Cloud Infrastructure

Data hosted on secure, SOC 2 compliant cloud infrastructure.

Payment Security

Payments processed by Stripe, a PCI-DSS Level 1 compliant provider. No full credit card numbers stored on our servers.

Disclaimer: While we take every reasonable precaution to protect your data, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell your Personal Information to data brokers or advertising networks. We only share your information in specific, necessary circumstances:

  • Service Providers: We share data with trusted third-party service providers (AWS, Stripe, ElevenLabs, SiteID.ai) who assist us in operating our platform. These vendors are bound by strict data processing agreements.
  • Your Coach: If you are a Client, your profile information, progress data, and AI interaction transcripts will be shared directly with the specific Coach whose program you are enrolled in.
  • Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of LifeSuccess.ai, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that business transaction.

7. Your Privacy Rights (GDPR, CCPA, CPRA)

Depending on your location, you may have specific rights regarding your Personal Information under laws like the GDPR or CCPA.

Privacy Right Description
Right to Access You can request a copy of the Personal Information we hold about you.
Right to Rectification You can request that we correct inaccurate or incomplete data.
Right to Erasure You can request that we delete your Personal Information, subject to certain legal exceptions.
Right to Opt-Out You can opt out of marketing communications at any time. California residents have the right to opt out of the "sale" or "sharing" of their data (including targeted advertising).
Right to Data Portability You can request your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please email us at contact@lifesuccess.ai. We will respond within the timeframe required by applicable law.

8. Children's Privacy

Our platform is intended for adult professionals and individuals seeking personal development. We do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this document.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@lifesuccess.ai

Website: lifesuccess.ai